Complaint Info

To file a formal complaint to UKUCHUMA FINANCIAL SERVICES (PTY) LTD, please continue to fill out the proper complaint form below and click on the 'Submit Your Complaint' button. For further assistance in completing this form, or any other questions, please contact our customer service representatives at +27870948672. Please note that the Company reserves the right not to accept complaints submitted by any other means or methods (i.e. e-mail, telephone, etc.).

Complete, up-to-date, and correct information is required to UKUCHUMA FINANCIAL SERVICES (PTY) LTD to investigate or assess your complaint. Please note that this complaint form is only indicative and not exhaustive. UKUCHUMA FINANCIAL SERVICES (PTY) LTD may request additional information and/or clarification and/or evidence to support your complaint. In addition, UKUCHUMA FINANCIAL SERVICES (PTY) LTD may ask you to resubmit a new complaint form if it believes that you have incorrectly completed and/or altered your complaint form.

UKUCHUMA FINANCIAL SERVICES (PTY) LTD will attempt to resolve your complaint based upon good faith, fairness and taking action which is compatible with market practices.